Submit Your Prescription or License for Medical Devices

Some medical devices require either a valid prescription or proof of professional licensing before they can be shipped.

Submit your documentation:

My Account — recommended: When placing your order, sign in to My Account and upload your prescription, professional license, or other qualifying documentation when prompted. This is the fastest way to associate your documentation with the correct order.

You may also submit documentation by:

• Email: Rx@bettymills.com
• Fax: 650-443-5201

When emailing or faxing, please include your Betty Mills order number and the name associated with the order.

Prescription requirements: 

A valid medical prescription must be submitted to Betty Mills within seven (7) days for the ordered item(s). Shipping will remain on hold until the prescription is received. If the prescription is not provided within this timeframe, the order may be canceled.

The prescription requirement does not apply to licensed care providers, training facilities, equivalent qualified professionals, or licensed wholesalers. If purchasing under an exemption, please submit a current professional license or other documentation confirming your eligibility.

Once you click the Prescriptions button, you can select your file and upload!