Order Policy

At Betty Mills, your orders always arrive FAST and secure.  Orders placed Mon - Fri before 2 PM EST normally ship same day and should arrive to you within 2-5 business days or less. 

Special Orders:
Special order items typically take longer to receive than items stocked at our warehouse locations, as they are often shipped directly from the manufacturer to you. Delivery may take anywhere from 2-3 weeks in some cases. Please ask your sales consultant for more details. Due to the nature of these products any cancellation must be received within 24 hours and no returns are permitted.

APO/FPO orders are shipped via the U.S. Postal Service. Betty Mills will charge actual cost of the freight from the U.S. Post Office to the domestic APO/FPO destination. Please be advised that you will be contacted by customer support in regards to the additional freight that may be applicable. Tracking information and insurance is not available. Final delivery of the order will be subject to the terms and conditions of APO/FPO services. Betty Mills is not able to ship liquid or aerosol products to APO/FPO locations.

Orders cannot be canceled once submitted. Due to our commitment to process orders quickly, once the checkout process is completed our warehouse is immediately notified to pick and pack the order for shipment. The only exceptions to this are products from our outdoors category. Cancellation for outdoor product s must either be called in directly or we must receive notification in writing within 24 hours of the order being placed to avoid any additional shipping cost.

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