If you have a serious medical emergency requiring immediate care and attention please call 911.
Otherwise, If you or someone you know has purchased a medical device from Betty Mills which has malfunctioned and is causing a threat to ones health, please contact our emergency services which is available 24/7.
To contact Betty Mills regarding such a medical emergency, please call our Medical Emergency Hotline at 800-201-8045 or open a medical emergency support ticket. Please select 'I have a medical emergency' in the drop down menu.
Please note: Under an approved emergency, our pharmacist or HMDR exemptee are authorized to submit an urgent approval to expedite a drop shipment of a replacement medical device(s) directly to you. The cost of a product replacement including any related fees or associated shipping charges may apply.
For non-emergency repair of certain medical devices which you may own, please see our contact page for 3rd party repair services.